Elements and Performance Criteria
- Maintain accurate records
- Demonstrate understanding of the purpose of health/service records
- Identify client information and record-keeping requirements relative to roles and responsibilities
- Provide client information and workplace forms that are clear, concise, factual and reflect legal and organisation requirements
- Present client information and workplace forms using appropriate technology, protocols and in a timely manner
- Supply client information according to organisation protocols and duty of care requirements
- Where appropriate, collect data according to directions
- Follow organisation protocols to protect confidentiality of the client information and health/service records
- Use health terminology and common abbreviations appropriately and within appropriate scope of roles and responsibilities
- Comply with the administration protocols of the organisation
- Complete workplace forms and documents in accordance with organisation timeframes, protocols and procedures
- Store and maintain organisation information in accordance with organisation protocols and procedures
- Select and use equipment appropriate to the task according to organisation procedures and manufacturer's instructions
- Report any equipment faults to the appropriate person